Bright Tools


Bright Tools: Be Your Customer

Date: April 28, 8:30-11:30am
Location: Bright Innovation

Second in the Bright Tools series, Bright Innovation is rolling out their next design workshop, Be Your Customer.

Step inside the shoes of your customer, see how they see things, and get hands on experience how they might interact with your product. This workshop concentrates on observational techniques and empathy scenarios, which are user research methods that enable you to gain insight into your customers’ world helping you experience problems that they might encounter with a product. Learn how to extract valuable insights that translate into an informed product or service for your customer.

Join Bright Innovation for breakfast, networking, and the workshop; led by Tom Kubilius, founder and president of Bright Innovation.

Reserve your spot before March 29th, get $15 off!
Please call to register, 412-325-6705

Date: Wednesday April 28th, 8:30-11:30am (breakfast begins at 8am)
Location:  Bright Innovation, 333 East Carson Street, Suite 527, Pittsburgh PA 15219
Bright Tools Workshop + Breakfast: $89 ($74, before March 28th)

Other Bright Tools workshops:

Prototyping for Pennies

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  1. Prototyping for Pennies: Bright Innovation Kicks Off a New Series of Workshops on March 3 « Pittsburgh Art + Technology
  2. The Value of Continuing Education In Creative Professions « story of design

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